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The settings of the Knowledge Base
The settings of the Knowledge Base
Updated over a month ago

You can enter the settings of any database from the overview page if you click on the dots menu:

or you can check the settings on the left side-bar inside of the base opened:

Base Information:

This tab contains such options:

  • You can publish/unpublish the Knowledge base by moving the switcher here;

  • Edit the Name of the current Knowledge base

  • Add a cover ( upload a file in such formats: SVG, PNG,JPG, GIF)

  • Add some description if it's necessary

  • Choose the access

  • Remove the database

Access Rights

Public access: all employees of the current workspace will have access to this Knowledge base

Private access: We can choose who from the employees in the current workspace can view this Knowledge base. When you mark it as private, only you have access to it by default; so you need to choose members for it in the next settings tab;

Knowledge Base Removal

If you want to delete this base, please click here in the Base Settings - "Delete permanently" button and it will be removed. Please note, once it's removed, you can't restore it:

Members of the Knowledge Base

Please note: if we have a public base, all members of the current workspace have access to it, with certain rights to collaborate, contribute, and work together towards a common goal.

But if you want to make the access for some employees only, you need to choose the members from the list here and click on "+ Make member":

You can choose who you want to give access to it, also you can edit the membership and remove any members as well.

Editors

When we need someone's assistance in creating and editing this Knowledge Base, - you can give access to some members and make them editors at menu Settings - Editors tab;

Choose an employee from the list and click on the "+ Make editor" button to add them, or remove them from editors:

Analytics

Here you can check the analytics of the current Knowledge base:

Find more information for analytics in our article here: How to check Knowledge Base analytics?

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